SA Taxi is proud to commemorate International Anti-Corruption Day which takes place every year on 9 December, in recognition of the United Nations Convention against Corruption which was signed in Mexico in 2003. On this day anti-corruption advocates engage the general public to effectively fight against corruption and fraud in communities.
As we all may know, anti-corruption comprises of activities that oppose or inhibit corruption. The question is, how often is anti-corruption and whistle blowing discussed within the organisation and what procedures are put in place to combat this?
As part of its commitment to the #UnitedAgainstCorruption movement, on 10 November 2020, the organisation’s Risk division hosted members from SAPS (South African Police Services) International Vehicle Crime Unit to assess its protocols and procedures around the quality renewed vehicles.
Colonel Phumzile Tshabalala from SAPS informed us that the event not only served to strengthen SA Taxi’s relationship with the police as a key stakeholder; it further signalled the organisation’s commitment to upholding ethical business practices across all divisions.
Now in its seventeenth year, this commemorative day provides an opportunity and a platform for an organisation such as SA Taxi to engage with the relevant stakeholders – including members of the public – to show how SA Taxi as an organisation is fighting against corruption and fraud in our communities as a way to portray a symbol of accountability.
Nicholas Nkosi, Head of Fraud at SA Taxi, noted that the organisation has taken a strong stance against corruption by ensuring the right procedures are in place and are being followed thoroughly.
SA Taxi has implemented a number of platforms to ensure that employees are also involved in the fight against corruption. Chief among these is the Whistleblowers Ethics Hotline, which is overseen by the company’s Ethics and Fraud business unit.
Devised in line with both international best practice and industry regulations, the hotline makes it possible for employees to report instances of unethical behaviour anonymously, or in confidence, to an independent provider, Nkosi added.
Furthermore, a comprehensive Whistleblowing Policy has been implemented, which outlines all steps that should be taken if employees suspect that there is an individual or business unit within the organisation which is not living up to its promise of upholding strict ethical standards.
Nkosi noted that the taxi industry is one that has an impact on the lives of most South Africans, making its duty to the country’s citizens all the more important.
“Our customers’ dignity, and that of the communities we serve, hinges on operating with transparency and honesty, which is why our commitment to corruption is critical. It is about honouring the trust they have invested in us.”
SAPS presentation of procedures and protocols around quality renewed vehicles was a chance for the officers to demonstrate their procedures when it comes to dealing with vehicle theft cases. This allowed the officers an opportunity to explain to SA Taxi’s Risk business unit the processes that should be followed – such as checking the vehicle registration, VIN numbers and Armour plating.
“It is vital that SA Taxi is seen to meet rigorous legal requirements, both within the organisation and throughout our network of service workshops SA Taxi is heavily invested in ensuring that this is, indeed, the case, and that the organisation operates as a shining example of an entity committed to ethics, values, and unrelenting in the never-ending fight against corruption.” Nkosi added.